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Virtual Assistant From A Reliable Virtual Assistant Agency

Looking for virtual assistant services? Our call center is here to help! Our tech-savvy virtual assistant agency is made up of online assistants who can reduce your stress. Gone are the days of a messy hiring process. Instead, just let us know which administrative tasks you'd like to pass on to us. 

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Virtual Assistant

Customer Experience

5 sec

Key Client Average Speed to Answer

98%

Dedicated Client Call Quality Assurance Score

1.9k

Calls Monitored and Scored Monthly

24/7

Advanced Customer Support

Hire A Virtual Assistant Right For Your Business Needs

Hiring a virtual assistant from the Philippines gives you an affordable and effective customer communication strategy. As communication and customer service are integral parts of any successful business, we know what it takes to be there for your business to help provide a hands-on approach for your customers. Our Philippines virtual assistants provide many services to fit your needs.

Chat & Email Support

Chat & Email Support

Live chat support services and email support services are more important than ever. By taking advantage of outsourced email support services and chat support services, you’ll always have a dedicated person handling customer and prospect inquiries. Our team is there to cross-sell, up-sell, and provide technical support when needed. We help to add to the bottom line of your revenue growth. 

Chat & Email Support

Chat & Email Support
Data Entry

Data Entry

Data entry services can help optimize how you handle products. Our goal is always to cut down on your process time and revolutionize how you handle projects. This task frees up time from other employees and can help make your business operate more efficiently. 

Data Entry

Data Entry
Appointment Setting

Appointment Setting

Virtual assistants can ensure that no appointments or meetings with potential clients slip through the cracks. This is especially helpful if your current team is falling short with an appointment setting. Virtual assistant appointment setting is helpful for both B2B and B2C companies who want to generate more leads and drive long-term business growth. 

Appointment Setting

Appointment Setting
Calendar Management

Calendar Management

Managing calendars may seem easy, but as more appointments and meetings come through the pipeline, you should consider virtual assistant calendar management. You don’t want to double-book or forget about an appointment that would have resulted in business growth. Our calendar management services are organized and robust so you never miss an important meeting or phone call again. 

Calendar Management

Calendar Management
Email Monitoring

Email Monitoring

Our email monitoring services are an integral part of our business offerings. We can help to look up email servers and email transmission to make sure there are no issues that are related to storage, security, users, etc. Troubleshooting email-related problems ahead of time can help improve your overall security and catch problems before they worsen. 

Email Monitoring

Email Monitoring
Correspondence Management

Correspondence Management

Day-to-day correspondence is an important task that helps your business operate smoothly. Hiring a virtual correspondence manager can give you additional support to better manage both your internal and external online correspondences. Stay in touch with your customers, stakeholders, and vendors in the most professional manner possible. 

Correspondence Management

Correspondence Management
Call Answering

Call Answering

Never miss an important call again thanks to our virtual assistant phone answering service. There are many parties who might be calling your office on a daily basis; partners, vendors, customers, stakeholders, and more. If they’re sent to voicemail, they’ll only become frustrated. We provide someone who always answers the phone and interacts with callers in a respectful and professional manner. 

Call Answering

Call Answering
Content Moderation

Content Moderation

Content moderation services help to screen and oversee the content that is posted to various platforms to ensure that it’s consistent with the guidelines that you deem acceptable. For example, you can have a content moderator overseeing your social media channels to address and remove any content that is inappropriate. Our call center content moderation services screen and constantly monitor the content posted by your existing and potential customers, providing a more safe and more enjoyable online environment for your brand.

Content Moderation

Content Moderation
Appointment Scheduling Service

Appointment Scheduling Service

Today’s businesses often require an appointment scheduling service to help you manage your time in the best way possible. This helps you better allocate your time for the business activities that require your attention, including being available for any pre-scheduled appointments. Rather than setting and overseeing your appointments daily, instead take advantage of our appointment scheduling services. 

Appointment Scheduling Service

Appointment Scheduling Service
Data Processing

Data Processing

Virtual assistant database management is an efficient solution to overseeing your data. This is a systematic approach that can help you avoid bottlenecks and service disruptions. By outsourcing your data processing services, you can overcome any back-end data migration challenges and avoid pitfalls before they evolve into something more serious. We can help with data cleaning, data management, data normalization, and so much more. 

Data Processing

Data Processing
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What Our Satisfied Clients Say About Us

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I wasn’t thrilled about the idea of hiring a virtual assistant but it has been better than I anticipated. It’s so nice being able to rely on the Hit Rate team while my internal teams focus on other tasks and requests. It’s been amazing

Rudy Martinez

CEO

5

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This is the first time that I’ve hired a virtual assistant to support my business. I wish I would’ve made this investment sooner, it has been a game changer for us and I feel so much more organized and productive.

Jeff glass

CEO

5

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If you’re on the fence about hiring Hit Rate Solutions, this is your sign to commit. The team is very skilled at what they do and they are a breeze to work with.

Breeann Hoerning

CEO

5

Ready To Hire  A Virtual Assistant?

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Signs You Need A Virtual Assistant

Your business is in need of skills that you don’t have

Your business seems to be running out of control

You can see the complete picture of your business but you’re still lacking the resources to do it all

You’re spending too much time on administrative tasks rather than building your business

You can clearly see what can be delegated to improve your business process

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Benefits of Hiring a Virtual Assistant

Virtual assistants are an affordable and flexible alternative to hiring a full-time, in-person personal assistant. As remote work continues to get more popular, hiring a virtual assistant is a great way to save money while driving productivity for your business. We’ve outlined only some reasons to consider hiring a virtual assistant.

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Improved Customer Service

Your existing clients could support your product or business, but if they have to wait, it can take away from their experience. Hiring a virtual assistant avoids long customer wait times as they are always available to answer phone calls, take appointments, fill orders, and tend to the customer. Customer care 24/7 is invaluable.

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Saved Time & Money

Business owners and executives only have so much time in the day to take care of pressing tasks. But there are other areas of the business that might need more attention and you don’t want to have to pay a full-time employee to help fill the gaps. This is where a virtual assistant can help save you both time and money. They are capable of handling your daily tasks or even your smaller projects. As a result, you’ll be able to use this additional time to focus on higher-level strategies and initiatives that you might not have been able to before.

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Professional And Skilled Help

Don’t underestimate the capabilities of a virtual assistant. Making this investment means that you’re helping to support your staff and your overall mission regardless of the size of your business. For example, maybe your website is in desperate need of a professional upgrade but you don’t currently have a web developer on staff. Or maybe you need a new logo but you don’t have a graphic designer. No matter the job or task that needs completing, you’ll be able to find a qualified and affordable virtual assistant to help fill in the gaps without sacrificing quality.

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Free Time For Your Personal Life

There’s no doubt that running a business is important, but don’t forget to spend time tending to your personal life. Hiring a virtual assistant gives you back invaluable time that you can pour into your personal life, fostering relationships and taking the necessary time away from work to recharge.

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Increased Flexibility

Virtual assistants mean that you are no longer tied to a 9-5 workday. They’re able to help work around your schedule and step in when needed. This is especially beneficial if you can find a virtual assistant that lives in another time zone, allowing you to maximize outputs while still keeping your costs in check. 

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Increased Productivity

The workday is a standard 8 hours, but that doesn’t mean you’ll be productive for the entire time. Rather than paying another full-time employee, you can instead rely on a virtual assistant who doesn’t have the distractions of an office environment and who can focus on productivity. These assistants are self-employed meaning they have a priority of satisfying their clients. Slacking off and missing deadlines simply doesn’t happen with virtual assistants like it does with full-time employees. 

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Why Hiring Virtual Assistants From Hit Rate Solutions?

Hiring a virtual assistant from the Philippines, particularly one who is employed by Hit Rate Solutions means that you’re making an investment in the well-being of your company. As customers have higher expectations than ever before, they only want to interact with brands that show them support and excellent customer service. Our virtual assistant services are affordable, quality, and reliable.

Long Term

You’ll get a permanent and long-term solution that is tailored toward continuous business growth.

24/7 Response

A customer request or question will never go unanswered when you hire Hit Rate Solutions.

Well Trained and Educated

All of our team members are incredibly savvy and intelligent, acting as an extension of your business.

High Quality, Low Cost

Even though our services are affordable, we don’t sacrifice quality.

Hard & Effective Work Focused

Hard work is at the core of our offerings, and our employees treat your success like their own.

Customized to Your Business

Our staff is highly trained and educated about your business and industry ahead of time.

Excellent English

Fluent in English, our staff can seamlessly communicate with your customers without a language barrier. 

Years of Experience

We have countless years of experience that gives us the confidence to handle any task.

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Virtual Assistant Services Right For Your Industry

Our virtual assistant services span a range of industries. If you’re looking to hire a virtual assistant who knows the ins and outs of your industry, our team at Hit Rate Solutions is here to help! We are a call center and offer tailored virtual assistant services that are designed to help improve the operations of your business, regardless of the industry that you’re in.

Real Estate

Real Estate Virtual Assistant

Real estate virtual assistant services can help you compile more qualified leads and offer better customer service to those interested in buying or selling property with you. With a solid grasp of the real estate market, we can confidently serve your customers. 

Insurance

Insurance Virtual Assistant

If you’re looking for an insurance virtual assistant, we can help with various aspects of your business. From claims and policy support to internal quote preparation, we can help with lead generation, administrative support, and more.

Technology

Tech Virtual Assistant

Our tech virtual assistant services revolve around maximizing your growth opportunities and helping your company thrive. We are technically savvy and always updated on the latest industry trends.

Retail & Ecommerce Call Center

Retail & Ecommerce Virtual Assistant

The retail industry continues to see additional demand for virtual assistant services. Our retail virtual assistants can help bridge the gap between your physical and online stores and provide support in areas such as customer service and inventory management.

Our Best Virtual Assistant Services Results

We’ve helped a range of businesses across industries achieve success through our virtual assistant services.

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Order Taking

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Customer Support

Customer Support for Niche Market Concepts

Sheds4Less is an ecommerce company out of Missouri. They started with 1 online store back in 2006.

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Order Taking

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Live Call Transfer

Live call transfer for Safer Wholesaler

Safer Wholesaler is an ecommerce company from New Lenox, Illinois. They started selling in a Flea Market.

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Cold Calling

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Cold Calling for Reverse Care

Senior Solutions Group is a non-profit charitable organization that helps and educates senior groups on various financial products.

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Answering Service

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Virtual Receptionist

Virtual Receptionist for Doctors on Call

Doctors on Call is a company that helps California residents contact their physicians.

A Trusted Philippine Based Call Center

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Get Your Premium Virtual Assistance Service Today!

Fill out our contact form or give us a call directly to learn more about how our virtual assistant services can help your business succeed.

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Virtual Assistant FAQs

Why hire a Virtual Assistant?

Hiring a virtual assistant is affordable and helps to fill in business gaps that you might not want to fill with a full-time employee. It is an effective way to maintain a high level of customer service and productivity across your business. 

Freelance VA vs Virtual Assistant agency

Freelance VA means that they own their own business and have more control over their time and the types of projects that they take on. A virtual assistant agency pulls from one client base.

Why Should I Use Hit Rate Solutions For My Virtual Assistance Needs?

Our team provides around-the-clock support and VA services. We can help to build brand loyalty and harness customer feedback for the better, all at a fraction of the price of our competitors. Our solutions are customized to your business and we have years of experience to help your business thrive.