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Hit Rate Solutions: Affordable Call Center for SMEs US Businesses

Decreasing costs, saving money, increasing leads, and enhancing your business: make Hit Rate Solutions your first choice for an outsourced call center!

Call Center Services
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Advanced Customer Support

Services You Can Outsource to Hit Rate Solutions

If you've been searching for outsourced call center solutions, Hit Rate Solutions is here to help. We'll help you expand your contact centers while saving you money along the way.

Ready to Outsource Your Services to Hit Rate Solutions?

Call Center Services Right for Your Industry

Our B2B call center excels in business process outsourcing, managing both inbound and outbound calls, along with offering virtual assistant services for a diverse range of industries. Each member of our call center team undergoes extensive training to ensure they are fully equipped to handle your account, providing you with the assurance that this critical aspect of your business is in capable hands.

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Why Work with Hit Rate Solutions

Call center outsourcing in the Philippines is more sophisticated than ever. Business owners around the globe are taking advantage of the hands-on support that tailors to the needs of their customers while capitalizing on additional free time and resources within the business. We can help build a sense of brand loyalty while factoring in customer feedback, both positive and negative.

High Quality & Competitive Pricing

We offer competitive pricing without compromising on the quality of our services. Experience top-tier call center solutions that fit your budget and exceed your expectations.

Making Sense of Your Business Needs

At Hit Rate Solutions, 'making sense' means understanding your unique business needs and tailoring our services to match them perfectly.

Years of Experience

Our substantial experience in this industry gives us a competitive advantage over similar companies.

24/7 Advanced Customer Support

Business is constantly happening, so our 24/7 services are an effective way to keep an eye on your business at all times.


Our call center outsourcing services are operated by a team that is highly proficient in the English language.

Well Trained Associates

We know that every business is unique and our associates are always getting additional training to give your potential and new clients the best experience possible.

Campaigns that Drive Results

Our campaigns are meticulously planned and executed, combining CRM integration and strategic insights to deliver measurable results and enhance customer relationships.

Tailored Support Solutions

Harness the power of AI, data-driven insights, and omnichannel support to optimize your business operations. Experience rapid onboarding, flexible solutions, and transparent pricing that drives cost savings and efficiency.

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Our Impact on Appointment Setting for Insurance

Explore how we've helped our clients achieve remarkable results in the insurance sector, backed by data and client success stories.

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Order Taking


Customer Support

Customer Support for Niche Market Concepts

Sheds4Less is an ecommerce company out of Missouri. They started with 1 online store back in 2006.

Massive Sales Growth

Partnering with Hit Rate Solutions led to a staggering 550% increase in quarterly sales for Sheds4Less, rising from 300 sales to 1950 sales.

Order Volume Expansion

With the assistance of our services, Sheds4Less was able to handle up to 100 orders per day during the peak of the COVID-19 pandemic, a significant rise from their initial 20-30 orders per day.

Improved Customer Satisfaction

By enhancing customer support and reducing the time to order, Hit Rate Solutions helped Sheds4Less boost customer satisfaction and increase conversion rates.

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Order Taking


Live Call Transfer

Live Call Transfer for Safer Wholesaler

Safer Wholesaler is an ecommerce company from New Lenox, Illinois. They started selling in a Flea Market.

Enhanced Call Volume

Safer Wholesaler experienced a 75% increase in daily call volume after implementing Hit Rate Solutions, bolstering their customer engagement significantly.

Substantial Increase in Transfers

Our services facilitated a boost in daily transfers from 8 to 21, enhancing customer and sales associate interactions for quicker transactions.

Lead Generation Boost

Safer Wholesaler's weekday leads saw a significant increase from 70 to 280, supporting their aim of enhancing conversions and reducing abandonment.

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Cold Calling


Cold Calling for Reverse Care

Senior Solutions Group is a non-profit charitable organization that helps and educates senior groups on various financial products.

Significant Associate Increase

With Hit Rate Solutions, Senior Solutions Group experienced a 400% boost in associates, enabling greater outreach and pre-qualification of senior customers.

Impressive Transfer Uplift

Our services contributed to an over 150% increase in daily transfers, escalating from 15 to 40 transfers per day.

Greater Customer Pre-Qualification

By pre-qualifying the 55+ years old senior community across the U.S., the organization successfully found more and better-qualified customers.

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Answering Service


Virtual Receptionist

Virtual Receptionist for Doctors on Call

Doctors on Call is a company that helps California residents contact their physicians.

Exceptional Call Handling

Hit Rate Solutions ensured that Doctors on Call never missed a call, answering within 2 seconds, thereby decreasing customer wait times significantly.

Substantial Customer Satisfaction Boost

Through efficient handling of calls, we helped Doctors on Call increase customer satisfaction by 85%, ensuring their patients' needs were met.

Complete Coverage of Patient Concerns

Our solutions catered to 95% of patient concerns, successfully connecting them with their physicians, and significantly reducing dropped or missed calls.

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Appointment Setting


Appointment Setting for Logan Klink

Logan Klink is an agent under American Income life insurance company which has clients from Canada and New Zealand but originated in New York.

Profound Appointment Boost

Through Hit Rate Solutions, Logan Klink was able to secure 3-4 appointments per week, a 300% increase, enhancing his productivity and client outreach.

Increased Deal Closure

With our support, Logan managed to close 5 deals per week, which significantly amplified his sales figures.

Top Agent Ascension

Leveraging our services, Logan became one of the top agents of American Income, successfully establishing long-term relationships with his clients and boosting his career in life insurance.

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Appointment Setting


Appointment Setting for Diligent Recovery

Diligent Recovery is a firm in California County that helps homeowners recover their houses.

Appointments Surge

Hit Rate Solutions helped Diligent Recovery boost their appointments with homeowners by 150%, enabling them to consistently secure 2-3 appointments per week.

Client Retention Success

Thanks to our services, 85% of Diligent Recovery's clients managed to retain their homes post-foreclosure, dramatically fulfilling the firm's mission.

Homeowner Reach Expansion

Our support significantly expanded Diligent Recovery's outreach, ensuring that more homeowners received much-needed assistance after foreclosure.

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Lead Generations


Lead Generations for Bold Leads

Bold Leads is powered by Lonewolf Technologies based in Arizona. They are a leader in real estate lead generation.

Boosted Lead Generation

By partnering with HitRate Solutions, Bold Leads significantly increased their lead generation efforts, resulting in a surge of qualified leads that helped drive more closed deals and revenue growth for the company.

Optimized Back-Office Operations

HitRate Solutions provided essential back-office support services, allowing Bold Leads' real estate agents to focus on their primary task - closing deals. This shift led to increased productivity and boosted customer satisfaction.

Enhanced Customer Satisfaction

The dedicated support from HitRate Solutions enabled Bold Leads' agents to deliver superior service to their clients, resulting in improved customer satisfaction and loyalty, reinforcing the company's position as a trusted partner in the real estate industry.

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Appointment Setting


Appointment Setting for Apex Wireless

Apex Wireless has been an authorized TELUS dealer in Canada for over 30 years.

Upselling Boom

With Hit Rate Solutions' aid, Apex Wireless observed a significant 33% increase in upsold products, boosting their sales revenue.

Customer Reach and Engagement

Hit Rate Solutions successfully expanded Apex Wireless' reach to business specialists, securing their position in a competitive marketplace.

Effective Data Usage Reports

By effectively sending out data usage reports to clients, Hit Rate Solutions helped Apex Wireless raise the number of these reports from 0 to 95%, contributing to an informed and satisfied customer base.

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Appointment Setting


Appointment Setting for Nobee

Originating in Boston, Nobee is the new way to rent.

Streamlined Appointment Setting

HitRate Solutions efficiently arranged apartment tours, helping Nobee showcase their unique rental system and offerings to potential renters.

Successful Lead Pre-Qualification

Through their partnership with HitRate Solutions, Nobee has pre-qualified over 50 renters, ensuring they're engaging with an audience that aligns with their business model.

Business Growth and Enhanced Customer Experience

With HitRate Solutions' support, Nobee has been able to expand their business while also providing a better and more affordable rental experience for their customers.

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Lead Generations


Lead Generations for Dynamic Insurance Services

Dynamic Insurance Services is a pioneer in the final expense sector and is located in Texas. They train their own insurance agents from tier 1-4.

Consistent Lead Generation

Hit Rate Solutions provided Dynamic Insurance Services with 4-5 qualified leads per day, ensuring a steady flow of prospects for their Tier 4 advocate agents.

400% Increase in Tier 4 Advocates

With a successful lead generation strategy, Dynamic Insurance Services grew its top-performing agent team from 2 to 10 Tier 4 advocates, marking a 400% increase.

Empowering Top-Performing Agents

The increase in Tier 4 advocates enabled Dynamic Insurance Services to create the ultimate virtual team of high-performing agents, who manage their own teams and receive overrides on those teams.

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Appointment Setting


Appointment Setting for Cashman Claims

Cashman claims is located in Massachusetts and helps their clients reclaim money that is owed to families, individuals, and businesses.

Efficient Appointment Setting

HitRate Solutions aided Cashman Claims in successfully booking appointments with clients interested in reclaiming their assets, enhancing their operational efficiency.

Enhanced Team Productivity

Collaborating with HitRate Solutions, Cashman Claims grew its appointment-setting team from one to three members, resulting in a 200% increase in efficiency.

Remarkable Asset Recovery

With efficient appointment setting and asset recovery process, Cashman Claims successfully returned over $1,350,000 in unclaimed property nationwide.

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Appointment Setting


Appointment Setting for Integrity Marketing

Integrity Marketing is an Insurtech company that started in 2006 in Dallas, Texas.

Appointment Setting Success

With HitRate Solutions' expertise, Integrity Marketing effectively set appointments with agents interested in learning more about their products and services.

Real-time Reporting and Analytics

HitRate Solutions' real-time reporting and analytics provided insights to Integrity Marketing, allowing them to track the success of their appointment-setting campaigns.

Remarkable Growth

Through strategic appointment setting and data analysis, Integrity Marketing managed to grow its network impressively, reaching over 420,000 agents and millions of customers.

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Lead Generations


Lead Generations for DH Insurance Group

DH Insurance Group is a medical insurance company for those 65+ years old.

Effective Lead Generation

With the help of HitRate Solutions, DH Insurance Group successfully generated valuable leads and provided their licensed insurance agents with a list of potential customers who were interested in Medicare options.

Customer-Centric Tool Development

HitRate Solutions developed a 60-second comparison tool, enabling DH Insurance Group's customers to compare Medicare plans and estimate savings quickly and efficiently.

Targeted Outreach for 65+ Customers

HitRate Solutions' targeted approach allowed DH Insurance Group to reach potential customers aged 65 and above, expanding their customer base and enhancing their services.

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Order Taking


Order Taking for OMRS

OMRS operates from Manhattan. They provide a delivery service system for local retail shops and restaurants.

24/7 Customer Support

HitRate Solutions provided OMRS with round-the-clock customer support, ensuring no order was missed and each customer was adequately serviced, no matter the time of day.

Team Expansion and Scalability

OMRS saw a significant growth in their customer support team, from one to eight people, courtesy of HitRate Solutions' scalable services, enhancing operational efficiency and order management.

Increased Customer Satisfaction

By managing orders promptly and providing constant support, HitRate Solutions greatly improved customer satisfaction and retention for OMRS, fostering positive customer experiences.

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Customer Support


Enhancing Real Estate Client Acquisition Through Targeted Telemarketing Campaign by Hit Rate Solutions

Hit Rate Solutions, a telemarketing service provider, executed a campaign for a real estate company based in Toronto, Ontario. The campaign was designed to enhance lead generation and conversion rates through targeted telemarketing efforts.

35% Higher Conversion

Hit Rate Solutions boosted lead conversion, enhancing ROI.

40% More Leads

Precise targeting and effective scripts increased high-quality leads.

50% Efficiency Gain

Collaborative efforts scaled operations efficiently, supporting market penetration and business growth.

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Lead Generations


Hit Rate Solutions Drives Market Research for New Product Launch

Hit Rate Solutions helps a consultant gather key market research for a client's new product.

Multi-Channel Insights

Hit Rate Solutions used phone calls, emails, and texts to gather a richer understanding of the target market.

Actionable Data, Delivered Fast

Our client got clear, organized results in a user-friendly format for swift analysis and informed decision-making.

Streamlined Research

We completed the client's market research within six months

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Lead Generations


Hit Rate Solutions Boosts Real Estate Leads and Appointments with Targeted Telemarketing

Through a strategic telemarketing approach, Hit Rate Solutions connects a real estate company with potential new clients.

B2B Focus for Real Estate Success

Hit Rate Solutions identified high-potential B2B clients in the industry and location, expanding the reach beyond traditional methods.

Script Tailored to Value Proposition

We crafted a telemarketing script specifically highlighting the benefits of the client’s real estate services to resonate with ideal B2B clients.

From Leads to Appointments

Hit Rate Solutions' targeted campaign secured more qualified leads for the client, leading to a significant increase in appointments.

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Answering Service


Hit Rate Solutions Strengthens Locksmith Empire's Customer Service with Dedicated Support

Locksmith Empire is a Salem, OR, locksmith offering residential, commercial, and automotive services for over 10 years.

Faster Response Times for Customers

Hit Rate Solutions made sure the customers got the fast, reliable service they deserved.

Streamlined Back Office, Focus on Business

We handled data entry, follow-up tasks, and job closure to free the client to focus on growing their business.

Dedicated Support, Less Owner Burden

We gave the client peace of mind knowing their business was running smoothly.

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Answering Service


Hit Rate Solutions Boosts Pacific Associates Corp.'s Client Service with Streamlined Legal Support

Pacific Associates Corp. is a debt relief company in Irvine, CA, with over 20 years of experience helping clients manage high-interest debt.

Seamless Integration

We integrated seamlessly with the existing team, ensuring smooth communication and accelerating the debt consolidation process for the company’s clients.

Legal Muscle for Debt Consolidation Practice

We provided skilled legal assistants to manage document retrieval, processing, and creditor communication so the team could focus on client strategy.

Efficient Operations, More Time for Clients

Swiftly completing tasks, we guaranteed timely casework and improved the company’s client service.

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Lead Generations


Hit Rate Solutions Drives Sales Growth for Equipment Suppliers

An equipment supplier ups sales via Hit Rate Solutions' outbound calls.

Expanded Reach, Generated New Leads

Hit Rate Solutions identified and contacted qualified prospects to expand the client’s reach and fuel the sales pipeline with fresh opportunities.

Revived Sales

Our team reconnected with past customers, rekindling relationships and uncovering new sales potential.

Maximized Results

We seamlessly integrated with the client’s team and maximized sales growth.

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Appointment Setting


Hit Rate Solutions Supercharges Linked Solution's Appointment Setting

Brooklyn's Linked Solutions is a fast-rising provider of premium, custom security solutions.

Skilled Communication, More Qualified Appointments

Our appointment setters ensured connecting with the best candidates for the client’s recruitment needs.

Scheduling Top Talent Faster

We secured qualified candidates quickly to put the best talent in front of the recruiters sooner.

Increased Efficiency

Our team freed the client’s recruiters to focus on building relationships and closing deals.

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Lead Generations


Hit Rate Solutions Supercharges Consulting Company’s Lead Generation

A consulting company aims to ramp up lead gen with strategic outbound calls by Hit Rate Solutions.

4,000 Dials, Strong Leads in 80 Hours

We maximized outreach, and a strong conversion rate turned the dials into qualified leads.

Automated Daily Reporting

With automated daily reports, we kept the company in the loop on call activity and campaign progress.

Seamless Setup, Fast Results

With our easy and straightforward setup, we minimized disruption while accelerating lead generation.

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Customer Support


Hit Rate Solutions Lightens the Load for Blue Humming Therapy

Blue Humming Therapy is a non-profit organization offering mental health services.

Reduced Workload, Increased Efficiency

Efficiently handling calls and intakes, we freed up the staff to focus on client care.

Prompt Responses & Detailed Notes

Improved communication ensured potential clients received timely information, with clear follow-up for the company.

Flexible Support

Our tailored approach met all the phone service needs of the company.

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Customer Support


Hit Rate Solutions Boosts Sales Pipeline for Lonewolf Technologies

Lone Wolf Technologies is a real estate brokerage software with 35 years of experience.

Increased Sales, Streamlined Process

Our multi-channel outreach increased sales transfers for the company so they could focus on closing deals.

Cost-Effective Growth

Our efficient approach provided the company with a significant return on investment.

Positive Partnership

Positive Partnership The company was impressed with our work ethic, positive attitude, and collaborative spirit for a winning partnership.

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Lead Generations


Hit Rate Solutions Serves Up Success for Food Safety Consulting Co

A food safety consulting company thrives with Hit Rate Solutions’ targeted outreach.

Lead Generation & Sales Growth

Our targeted outreach generated new leads and increased sales for the food safety consulting firm, propelling their business forward.

Perfect Fit & Personalized Results

The client valued our company culture alignment and focus on tailored support leading to a successful partnership.

Measurable ROI

New client acquisition and increased sales demonstrated the effectiveness of our data-driven strategies.

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Hit Rate Solutions Reviews

Explore genuine Hit Rate Solutions reviews to understand how our services have transformed businesses. Our client testimonials reflect our commitment to excellence and customer satisfaction.

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I was hesitant to work with a call center service but I have been blown away so far. My team constantly thanks me for hiring such a service as it’s freed up a significant amount of time for us. The quality has been great, too!

Lane Martinsen



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I would highly recommend Hit Rate Solutions for all of your call center needs. It has done wonders for our business and it’s only been a few months. I wish we would’ve signed up sooner!

Ray Gamble



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From the jump, I was sold. Hit Rate has been so easy to work with and they are all incredibly professional. They also know a ton about the IT industry, a pleasant surprise!

Duan Johns



Real Voices, Real Experiences

Voice Samples
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English Female Voice

  • 4-year college student - Pursuing Bachelor's in Tourism Management

  • 2+ years of call center experience at  HitRate Solutions

  • Strong English communication skills (self-assessed 3/5 proficiency)

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English Male Voice

  • Has 2+ years of experience working at HitRate Solutions call center while studying

  • Working at the call center has improved English communication skills and ability to handle diverse scenarios

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English Male Voice 2

  • 4-year college student - 1st year in BS Hospitality Management Major in Cruise Ship

  • 3 years of call center experience at HitRate Solutions

  • Enhanced communication skills and English language fluency

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Call Center Services Today!

Outsource your calling routine so you can concentrate on pressing priorities for your business. Get in touch to get started!

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