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Real Estate Call Center Services: Empower Your Business

Those in the real estate industry know how demanding this business is. Real estate companies often deal with incoming and outgoing calls, handling client inquiries while simultaneously focusing on treating each client with undivided attention, two goals that can be difficult to balance.

Real estate outsourcing offers a solution. Outsourced call center agents can step in, ensuring that no call goes unanswered. This service ensures that you'll be able to connect with more sellers, buyers, landlords, and tenants. If you're ready to outsource to a real estate call center, see how Hit Rate Solutions, a leader in the outsourcing industry, can support your call center operations.

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Real Estate Call Center

A Better Customer Experience

11 sec

Key Client Average Speed to Answer


Dedicated Client Call Quality Assurance Score


Advanced Customer Support


Calls Monitored and Scored Monthly

Why Outsource Your Real Estate Calls? 

It can be impossible to keep up with call volumes on your own, and a real estate answering service helps you prioritize the most valuable asset to any real estate agent: time. Many real estate companies have started relying on cold calling services to lower their overhead costs from hiring and replacing agents in the long run. By using real estate call outsourcing, you can continue establishing successful client connections without the extra time and expenses.

Comprehensive Call Handling for Real Estate

We've outlined various types of calls that our team at Hit Rate Solutions can assist with. From handling customer inquiries to setting appointments on your behalf, we can handle it all!

Addressing High Volume Call Management

Real estate outsource call centers are designed to deal with the high call volumes that real estate companies receive. Every real estate lead that comes your way via phone calls is essential to business growth and helps establish genuine business connections. As real estate agencies must have 24/7 support, hiring a dedicated team to field these calls can grow your customer base while freeing up time for your internal team.

24/7 Availability for Your Clients

If your real estate agents aren't available, it can make or break whether you get more deals. New clients want to know that they're being tended to and if needed, they can get a rapid response from your agents. Hiring skilled agents from outsourced real estate call center services gives you the peace of mind that no call is slipping through the cracks.

Enhanced Customer Experience

Through market knowledge, cold calling scripts, and quality monitoring processes, third-party service agents and real estate virtual assistants can seamlessly handle high-quality leads and give them a best-in-class experience. This can keep your customer base loyal to your team.

Freeing Up Your Staff's Time

Another benefit of hiring a leading outsource call center is the fact that your in-house agents will have additional time to focus on other aspects of your real estate services. With this additional time, real estate businesses can enhance their customer relationships and expand both revenue and reputation.

Cost-Effective Solution

We know that your real estate firm is cognizant of costs, and real estate outsourcing services are a simple way to reduce overhead costs while still giving each customer the attention they need to feel satisfied with your services.

Our Real Estate Call Center Services Caters to Your Needs

Hit Rate Solutions understands that real estate firms are not the same when it comes to success and growth. From assisting with property management to lead generation, we provide a range of real estate outbound and inbound call center services:

Real Estate Appointment Setting Services

real estate call center

Real estate professionals might not be available at all times when a prospect wants to set an appointment. Our team can schedule appointments with clients or property viewings for prospective buyers.

Real Estate Lead Generation Services

real estate outsourcing

The more leads you have, the faster your business can grow. If needed, we can find potential clients from your target audience who are interested in buying or selling properties.

Customer Support

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Customer service is an integral aspect of brand loyalty. Outsource call center services for real estate to handle customer queries, complaints, and feedback, ensuring they receive the best service possible.

Real Estate Cold Calling Services

Real Estate Answering Services

Our dedicated team actively contacts potential clients, presenting property offerings and insights. Utilizing proven sales scripts, we aim to boost lead generation and set pivotal appointments.

Real Estate Answering Services

Real Estate Answering Services

A specialized service catering to real estate businesses, our trained agents handle incoming calls, efficiently addressing client inquiries and needs.

Experience the Benefits of Real Estate Outsourcing with Hit Rate Solutions

There are countless benefits to hiring us to assist your real estate business. Our virtual assistants are incredibly knowledgeable in the real estate industry and know what it takes to achieve success.

Saving Time with Expert Call Handling

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Not everyone who reaches out to your real estate company will be a good fit. We can help save your company a significant amount of time by handling calls and determining who you should talk to.

Enhanced Lead Conversion Rates

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Because of our in-depth understanding of the types of customers that you want to attract, we can help improve your lead generation and conversion rates and put together custom reports that will help you take action in the most meaningful way.

Seamless Client Communication

outsourcing real estate services

Your real estate clients will love our attention to detail. They'll always be able to get ahold of us and our availability ensures that they have nothing but a positive experience with your business.

24/7 Support for Optimal Accessibility

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Stiff competition in the real estate market means that business never stops. We can provide you with priceless peace of mind that no matter the time of day that someone is reaching out, they will be handled with care.

Boosting Your Business' Professionalism

real estate investor call center

Professionalism is pivotal to your long-term success, and our call center agents know how to be patient, respectful, and genuine with everyone who interacts with us.

Stress-Free Management of High Call Volumes

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By seamlessly managing even the highest call volumes, we can help establish successful client connections and leave them confident in their decision to work with your company.

Cost-Effective Scaling for Growing Agencies

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As the best call center for real estate, we know that cost is always top of mind. Allow us to offer affordable yet reliable, quality services no matter the growth state of your company.

Success Stories from Our Satisfied Real Estate Clients

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Lead Generations

Lead Generations for Bold Leads

Bold Leads is powered by Lonewolf Technologies based in Arizona. They are a leader in real estate lead generation.

Boosted Lead Generation

By partnering with HitRate Solutions, Bold Leads significantly increased their lead generation efforts, resulting in a surge of qualified leads that helped drive more closed deals and revenue growth for the company.

Optimized Back-Office Operations

HitRate Solutions provided essential back-office support services, allowing Bold Leads' real estate agents to focus on their primary task - closing deals. This shift led to increased productivity and boosted customer satisfaction.

Enhanced Customer Satisfaction

The dedicated support from HitRate Solutions enabled Bold Leads' agents to deliver superior service to their clients, resulting in improved customer satisfaction and loyalty, reinforcing the company's position as a trusted partner in the real estate industry.

Our Main Markets

United States Call Center

Australia Call Center

Canada Call Center

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Begin Your Journey with Hit Rate Solutions Today

Get Started with Hit Rate Solutions' Real Estate Outsourced Call Center Today!

If you're looking to outsource real estate call center services, get in touch with our team at Hit Rate Solutions today!

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Do your call center services cover all real estate-related calls?

From cold calling services to lead generation, we can assist your company with all real estate-related outgoing and incoming calls. We are happy to work with you in whatever capacity that you need us.

What size of real estate business can benefit from your services?

Nearly any real estate company can benefit from a real estate call center, especially because we offer tailored solutions for every company. If you're wondering whether you can benefit from real estate answering services, please reach out to our friendly team.

Can your agents handle complex property management and real estate inquiries?

Absolutely. All of our agents can provide invaluable guidance no matter how complex the inquiry is. We will always be in touch in case we need further information from your company.

How much does outsourcing real estate call centers services cost?

The cost of our services is highly dependent on how you're utilizing us. We have two different plans that come out to $600 for two weeks or $1,120 for four weeks, however, we are always happy to provide customized quotes based on your needs!

What is the typical setup time for your real estate call center services?

It's important that before we get started, we first work to understand your business. We work swiftly and strategically to get set up as quickly as you need us!