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Philippines Call Center - Outsourcing Couldn't Be Easier!

Hit Rate Solutions is a Philippines call center that has proven success across a range of industries. If you’re frustrated with your internal operations or you’re ready to focus on the core areas of your business that need your attention, consider Philippines call center outsourcing to improve your workflow and reduce your stress. 

Philippines Call Center

Customer Experience

5 sec

Key Client Average Speed to Answer

98%

Dedicated Client Call Quality Assurance Score

1.9k

Calls Monitored and Scored Monthly

24/7

Advanced Customer Support

Benefits of Philippines Call Center Outsourcing

Philippines Call Center
Call Center

Running a business requires a ton of work and patience. How can you possibly handle everything on your plate while still focusing on the overarching business goals and targets that you need to hit? That’s where we come in. Outsourcing your call center services comes with many benefits. Did you know the Philippines call centers like ours have become invaluable to US clients and those in other western countries? We work to improve your business in a variety of ways, and our main focus is to improve your customer service and handle tasks that you might not have time for on a daily basis.

  • High-quality associates who are fluent in English

  • Well-versed in your industry so quality never suffers

  • An easy way to significantly reduce your costs

  • Improved customer satisfaction

  • A growing population of seasoned talent

  • Affordable services compared with hiring full-time employees

Our team works hard to help save you a significant amount of time and money while still maintaining the quality that you’d expect from your own employees.

Not Sure What You Need? Or Thinking About Custom Solutions?

Inbound Call Center

Our Main Markets

United States Call Center

Australia Call Center

Canada Call Center

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Why Choose Hit Rate Solutions As Your New Philippines Call Center?

As one of the top affordable call centers in the area, hiring Hit Rate Solutions comes with many benefits to consider. Not only do we offer competitive prices, but our staff is very experienced in this field and has helped countless companies like yours with their unique needs. Call center outsourcing in the Philippines comes with the following benefits. 

High Quality,
Low Cost

All of our services are affordable yet we never sacrifice quality.

Everyday Reporting

We let numbers and data guide our efforts to produce tangible results. 

Customized to Your Business

We offer services tailored to fit your unique needs.

Years of
Experience

Our sheer years of experience give us a leg up on other call centers.

24/7 Availability

We are always available to help tend to your customers!

Excellent English

Our team is fluent in English so language barriers aren’t an issue.

Well-Trained & Educated Associates

Our associates undergo extensive training before they’re assigned to your business.

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What Our Satisfied Clients Say About Us

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We’re so excited to have started this relationship with Hit Rate. They have been invaluable to us. I’m so happy to have them as our outsourced call center.

Curtis Lemley

CEO

5

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The entire staff is professional and they’re so easy to work with. Client satisfaction has definitely improved since hiring them. I am so thrilled with the results so far!

Brenton Daniels

CEO

5

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I don’t think our business would’ve survived without the Hit Rate team. They have been a huge help and have made such a positive impact on our company.

Alia

CEO

5

Our Best Inbound Call Center Services Results

Our Philippines call center is known for bringing real results to our clients, whether that be the number of leads contacted, the level of their satisfaction, the hours we've saved you, and more!

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Order Taking

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Customer Support

Customer Support for Niche Market Concepts

Sheds4Less is an ecommerce company out of Missouri. They started with 1 online store back in 2006.

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Order Taking

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Live Call Transfer

Live call transfer for Safer Wholesaler

Safer Wholesaler is an ecommerce company from New Lenox, Illinois. They started selling in a Flea Market.

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Cold Calling

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Cold Calling for Reverse Care

Senior Solutions Group is a non-profit charitable organization that helps and educates senior groups on various financial products.

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Answering Service

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Virtual Receptionist

Virtual Receptionist for Doctors on Call

Doctors on Call is a company that helps California residents contact their physicians.

They Work with Us

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Club Pilates Logo
Green Line Logo
Mega Legacy Logo
Odenza Logo
Broad Leaf Logo
American Senior Benefits Logo
Martindale Logo
Club Pilates Logo
Green Line Logo
Mega Legacy Logo
Odenza Logo
Broad Leaf Logo
American Senior Benefits Logo
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Hire Your New Reliable Call Center In Philippines No Matter Where You Are!

Wherever your business is located, our call center has you covered! We provide our expert services anywhere and everywhere, just fill out the form to speak with a member of our team.

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Average response time: 1 business day

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FAQ

Why hire a Philippines call center for a business in the US?

We offer an affordable yet effective solution for many US businesses, helping them with various aspects of their business while freeing up time for them to focus on other things. Our results speak for themselves!

How much does it cost to outsource to the Philippines?

The specific cost of our services depends on how we are assisting your company. Once we have a better understanding of how we can assist you, we’ll be able to provide you with a more accurate quote. Rest assured it is significantly cheaper than hiring a full-time employee.

Does the time difference between the US and the Philippines matter for outsourcing?

No, we never let the time difference impact us. In fact, it works to your advantage as you know there is always someone available to help your customers!