Lead Generation Call Center Services - Increasing Our Clients' Revenue for More than 15 Years
More and more businesses are relying on lead generation call center services to grow their business. These services are an efficient and affordable way to attract new clients and create dynamic sales pipelines, the key to success for many companies. A lead generation call center helps you lean into an active approach to generating leads and closing more deals.
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A Better Customer Experience
11 sec
Key Client Average Speed to Answer
98%
Dedicated Client Call Quality Assurance Score
24/7
Advanced Customer Support
1.9k
Calls Monitored and Scored Monthly
Why Outsource Lead Generation to a Call Center?
Outsourcing call center lead generation removes a significant amount of stress from your internal team as it is one of the most important aspects of any successful business. Consider how much time your current sales and marketing teams spend trying to generate high-quality leads. This is especially true if you are a new business that is just starting out yet you don’t have the expertise or experience to produce the necessary leads for your business to grow. Here are some reasons to work with our call center provider of lead generation.
- Sales Boost
- Better Market Understanding
- Money Saving
- Better Marketing Strategy
- Pro Approach Focused on Information
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Cold Calling Lead Generation Services
Telemarketing and cold calling are common tactics to get more leads, however, many companies struggle in these areas because they don’t like it, they don’t know where to begin, or they don’t have enough resources or manpower. Our B2B and B2C cold calling services focus on building trust and delivering each client’s unique value proposition. Plus, as everything is tracked, our results speak for themselves.
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Email Support
Many of today’s customers prefer to reach out to customer support via email. But providing email support requires additional bandwidth from your current customer service team that they might not have. Regardless of your industry or the size of your business, we are happy to assist you with your email support services, responding to customers in a timely manner and ensuring that their issues are resolved. If needed, we can escalate the issue to another role within the company.
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Market Research
If you want a better way to understand your customers and know how your product or service can assist them, make sure you’re utilizing surveys and market research. Your existing team might not have the availability to focus on this area of your business yet it’s something you shouldn’t overlook. Our call center associates can help you with this responsibility and leverage the insights to your benefit.
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Advanced Reporting
Having access to data is incredibly important when it comes to lead generation. If you don’t currently have a reporting system in place or you’re not able to give this area of your business enough attention, our team at Hit Rate can help! All of our campaigns are reports-driven which helps us monitor nearly anything that you want to track. As soon as a campaign goes live, we’ll have the metrics to back up our efforts.
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Industry Knowledge
From real estate lead generation services to insurance lead generation services, our B2B lead generation call center employs industry experts. Our experience allows us to meet your unique cost-per-acquisition goals, and we’ve helped a wide range of businesses find success.
You Need Outsourced Lead Generation If:
- You’re experiencing long sales cycles
- You have very low conversion rates or
- You have too many leads and not coming up with a qualification
- You want to expand your business
- You want to improve lead quality and quantity
- Your employee are lacking industry knowledge but you don’t want to spend more money
- You’ve just started and want a professional lead campaign to boost your sales, improve your brand, customers loyalty and thus increase your revenue
If one or several points above really concern you and your business then you definitely should consider working with Hit Rate Solutions call center!
What Our Satisfied Clients Say About Us
I was hesitant to outsource lead generation but the results have been incredible. I already feel a sense of trust with Hit Rate that I didn’t expect to feel so soon. What a testament to this team!
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My sales and marketing teams are already low on bandwidth so I knew there needed to be a better solution. On top of this, we are trying to grow our business and our old techniques aren't working. Our partnership with Hit Rate has been invaluable to our growth and newfound success!
5
My company is small and just getting off the ground, but I knew I wanted to outsource lead generation. Our revenue is absolutely increasing and it’s thanks to the team at Hit Rate Solutions!
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Ready To Outsource Your Customer Service?
We Are the Call Center Lead Generation Experts in the Following Industries:
Real Estate Lead Generation Services
Our real estate lead generation services can help real estate agents, brokers, and investors in all aspects of the real estate industry. We utilize a multi-channel real estate strategy to help find leads, set appointments, manage overflows, and much more.
B2B Lead Generation Services
Hit Rate Solutions also provides B2B lead generation services for businesses like yours. As cold calling is often one of the most dreaded steps in the sales cycle, this is an area with which we can assist. Your sales reps can spend more time closing deals rather than spending valuable time reaching out to those not interested in your product or service.
Insurance Lead Generation Services
Insurance lead generation services consist of innovative strategies to help overcome any challenges that you’re experiencing in finding your top customers. We implement a multichannel contact approach to help improve lead qualification and to reinforce branding. We can help with competitor analysis, lead nurturing, customized marketing plans, campaign management, and more.
Lead Generation for IT Services
Don’t let an IT issue keep your company from operating at full capacity. Hit Rate Solutions also provides qualified lead generation for IT services. Our team has exceptional skills and relevant industry experience that allows us to represent the largest players in the information technology industry. As a result, we can scale your lead generation by reaching the best-fit customers for your business, helping to develop nurture campaigns that boost your company’s revenue.
Why Choose Hit Rate Solutions As Your Lead Generation Call Center?
Call center outsourcing in the Philippines offers competitive prices compared with other options in the U.S. We are an affordable call center that never sacrifices quality and strives to help you overcome hurdles that are impacting your business's bottom line. By working with us, here are some of the benefits.
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Our Affordable Outbound Call Center Services
Our Main Markets
United States Call Center
Australia Call Center
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They Work with Us
Our Best Outsourcing Results for Lead Generation Call Center Services
Wondering what it’s like to work with Hit Rate Solutions? One of the best ways to see how we’ve helped with lead generation for companies like yours is to browse through some examples of our work. We’ve outlined three case studies below.
Order Taking
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Customer Support
Customer Support for Niche Market Concepts
Sheds4Less is an ecommerce company out of Missouri. They started with 1 online store back in 2006.
Massive Sales Growth
Partnering with Hit Rate Solutions led to a staggering 550% increase in quarterly sales for Sheds4Less, rising from 300 sales to 1950 sales.
Order Volume Expansion
With the assistance of our services, Sheds4Less was able to handle up to 100 orders per day during the peak of the COVID-19 pandemic, a significant rise from their initial 20-30 orders per day.
Improved Customer Satisfaction
By enhancing customer support and reducing the time to order, Hit Rate Solutions helped Sheds4Less boost customer satisfaction and increase conversion rates.
Order Taking
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Live Call Transfer
Live Call Transfer for Safer Wholesaler
Safer Wholesaler is an ecommerce company from New Lenox, Illinois. They started selling in a Flea Market.
Enhanced Call Volume
Safer Wholesaler experienced a 75% increase in daily call volume after implementing Hit Rate Solutions, bolstering their customer engagement significantly.
Substantial Increase in Transfers
Our services facilitated a boost in daily transfers from 8 to 21, enhancing customer and sales associate interactions for quicker transactions.
Lead Generation Boost
Safer Wholesaler's weekday leads saw a significant increase from 70 to 280, supporting their aim of enhancing conversions and reducing abandonment.
Cold Calling
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Cold Calling for Reverse Care
Senior Solutions Group is a non-profit charitable organization that helps and educates senior groups on various financial products.
Significant Associate Increase
With Hit Rate Solutions, Senior Solutions Group experienced a 400% boost in associates, enabling greater outreach and pre-qualification of senior customers.
Impressive Transfer Uplift
Our services contributed to an over 150% increase in daily transfers, escalating from 15 to 40 transfers per day.
Greater Customer Pre-Qualification
By pre-qualifying the 55+ years old senior community across the U.S., the organization successfully found more and better-qualified customers.
Answering Service
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Virtual Receptionist
Virtual Receptionist for Doctors on Call
Doctors on Call is a company that helps California residents contact their physicians.
Exceptional Call Handling
Hit Rate Solutions ensured that Doctors on Call never missed a call, answering within 2 seconds, thereby decreasing customer wait times significantly.
Substantial Customer Satisfaction Boost
Through efficient handling of calls, we helped Doctors on Call increase customer satisfaction by 85%, ensuring their patients' needs were met.
Complete Coverage of Patient Concerns
Our solutions catered to 95% of patient concerns, successfully connecting them with their physicians, and significantly reducing dropped or missed calls.
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FAQ
What is a lead generation call center?
Lead generation call centers provide a lead generation service that can help you grow your business by attracting qualified clients and building out sales pipelines. Although leads can be generated in-house, many companies prefer to outsource this task to free up time for employees to focus on other business areas.
Why outsource lead generation?
Lead generation can be incredibly time-consuming and potentially frustrating if you aren’t getting your desired results. Plus, many sales teams don’t have the bandwidth to handle this area of the business on their own. Outsourcing this process is an affordable and effective business solution for many.
Describe lead generation vs appointment setting
Although both lead generation and appointment setting focus on helping to grow your business, they are different. Lead generation is a way to compile potential clients and gather their information. Once the information is compiled, it is passed to the sales and marketing team and appointments are created. The appointment setting revolves around generating leads that align with the company’s needs.