Appointment Setting
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Telecommunications
Appointment Setting for Apex Wireless by Hit Rate Solutions
Upselling Boom
With Hit Rate Solutions' aid, Apex Wireless observed a significant 33% increase in upsold products, boosting their sales revenue.
Customer Reach and Engagement
Hit Rate Solutions successfully expanded Apex Wireless' reach to business specialists, securing their position in a competitive marketplace.
Effective Data Usage Reports
By effectively sending out data usage reports to clients, Hit Rate Solutions helped Apex Wireless raise the number of these reports from 0 to 95%, contributing to an informed and satisfied customer base.
Apex Wireless has been in the phone and internet plan business for over 30 years. They are known for providing excellent solutions for home technology needs and offering phone and internet plans for businesses of all sizes. Apex Wireless has always believed in recruiting top sales talent to provide the best experience to their customers.
[Overview & Goal]
Despite having excellent products and services, Apex Wireless was struggling to get the word out about their latest models and technology. They needed to reach out to business specialists to discuss expense analysis, business insights, and how to save money using their plans.
[Means]
To tackle this challenge, Apex Wireless partnered with HitRate solutions to help them set appointments with business specialists. HitRate solutions understood that it was important to target the right audience with the right messaging. They developed a targeted approach to reach out to business specialists and pitched Apex Wireless's latest models and technology, expense analysis, and business insights to them.
[Results]
The partnership with HitRate solutions resulted in an increase of upsold products by 33%. The associates were able to help the client's customers by sending their data usage report from 0 - 95% and able to upsell their product by offering extra data usage from 15 customers to 20 customers per month.
The partnership with HitRate solutions helped Apex Wireless to achieve its goal of reaching out to business specialists and pitching their latest models and technology. The increased upsold products is a testament to the effectiveness of the targeted approach taken by HitRate solutions. Apex Wireless continues to be an avid recruiter for top sales talent across Canada, ensuring that they continue to provide the best experience to their customers.
Another Happy Client
5
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