Quality of Our Work in Numbers
5 sec
Key Client Average Speed to Answer
98%
Dedicated Client Call Quality Assurance Score
1.9k
Calls Monitored and Scored Monthly
24/7
Advanced Customer Support
Services You Can Outsource to Hit Rate Solutions
If you've been searching for outsourced call center solutions, Hit Rate Solutions is here to help. We'll help you expand your contact centers while saving you money along the way.
Inbound Calls
Inbound call center services are increasingly adopted across various industries for tasks like lead qualification and verification. These services offer more than just virtual receptionist capabilities through telephone answering. They allow businesses of all sizes to have greater flexibility in managing other critical business activities. Regardless of your company's size, utilizing inbound call center services can be a valuable addition to your operations.
Outbound Calls
Outbound call center services are also gaining momentum in the business world. For companies facing challenges in converting prospects into customers, outbound call centers offer a solution. They integrate key performance indicators with customer engagement strategies to drive success. Employing outbound call centers is an effective strategy for generating leads and contributing to the long-term growth and success of your business.
Virtual Assistants
We also offer virtual assistant services that capitalize on technology to differentiate yourself from your competitors and reduce your stress. Our virtual assistants are skilled multitaskers, ready to tackle a range of business needs. From administrative tasks to customer engagement, they’re your partners in growth and efficiency.
The Best Proposition for Lead Generation by Hit Rate Solutions
Unlock the full potential of your business with our specialized lead generation services that are designed to connect you with your target market effectively.
Appointment Setting Services
As a leading appointment-setting company, we excel in supporting insurance agents, real estate agencies, and both B2B and B2C sectors in streamlining their scheduling process.
Cold Calling Services
Our real estate cold calling services stand out in the market. By outsourcing to us, B2B businesses and real estate investors can significantly enhance their outreach strategies.
Lead Generation Call Center Services
Our call center, specializing in B2B lead generation, employs strategic approaches to deliver top-tier lead generation services, ensuring a steady pipeline for your business.
Ready to Outsource Your Services to Hit Rate Solutions?
Call Center Services Right for Your Industry
Our B2B call center excels in business process outsourcing, managing both inbound and outbound calls, along with offering virtual assistant services for a diverse range of industries. Each member of our call center team undergoes extensive training to ensure they are fully equipped to handle your account, providing you with the assurance that this critical aspect of your business is in capable hands.
Technology
We proudly offer call center services for the technology industry, operating IT call centers that focus on customer support and answering incoming questions. Our team of specialized associates can help resolve incidents, manage services, and help with product setup. They'll help you handle issues before they become catastrophic to your business.
Retail & Ecommerce Call Center
Even one negative review from your customer can detract from your image and impact your sales. We can also help with eCommerce call centers, assisting with tasks such as order taking and order processing. If needed, we can escalate any issues to the right person within your company.
Insurance
Our insurance call center services are designed to convert prospects into clients. We'll give you the peace of mind that our team can help with policy support, transfers, claims support, policy inquiries, member enrollment, lead generation, appointment service setting, and more. In turn, we can help lower your costs and maximize your ROI.
Real Estate
We also offer real estate call center services to give you additional time to spend on other areas of your business. We offer virtual receptionist services and phone answering services so you never miss a lead. As real estate transactions are time-sensitive, we can help you keep up with the sales cycle.
Why Work with Hit Rate Solutions
Call center outsourcing in the Philippines is more sophisticated than ever. Business owners around the globe are taking advantage of the hands-on support that tailors to the needs of their customers while capitalizing on additional free time and resources within the business. We can help build a sense of brand loyalty while factoring in customer feedback, both positive and negative.
Real Voices, Real Experiences
Our Impact on Appointment Setting for Insurance
Explore how we've helped our clients achieve remarkable results in the insurance sector, backed by data and client success stories.
Hit Rate Solutions Reviews
Explore genuine Hit Rate Solutions reviews to understand how our services have transformed businesses. Our client testimonials reflect our commitment to excellence and customer satisfaction.
They Work with Us
Call Center Services Today!
Outsource your calling routine so you can concentrate on pressing priorities for your business. Get in touch to get started!