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Mary Salgado
Operations Manager
Mary is our in-house copywriter. She is very experienced and knows everything about call center industry. Check out her BIO and learn her nice articles about call center services and outcourcing in general!
Recent Posts by Mary Salgado
BPO vs. KPO Call Center: What’s the Difference?
Understand the differences between BPO vs. KPO call centers and choose the right outsourcing model for your business needs with this comprehensive guide.
by Mary Salgado
Updated:
May 12, 2025
6 Common Healthcare Call Center Challenges and How to Overcome Them
Here are solutions to 6 common healthcare call center challenges. Contact us at (855)-641-0585 and boost your patient satisfaction rates!
by Mary Salgado
Updated:
May 6, 2025
33 Samples of Text Message Reminders for Medical Appointments
Reduce no-shows with healthcare appointment setting services! Learn everything about SMS medical appointment reminders and check out our 33 samples.
by Mary Salgado
Updated:
Apr 11, 2025
What Is a Medical Telephone Answering Service?
What is a medical answering service? Discover the types, benefits, and selection criteria to improve patient communication and operational efficiency.
by Mary Salgado
Updated:
Apr 2, 2025