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Mary Salgado

Operations Manager

Mary Salgado

Mary is our in-house copywriter. She is very experienced and has knows everything about call center industry. Check out her BIO and learn her nice articles about call center services and outcourcing in general!

Recent Posts by Mary Salgado

Do These Things before Hiring a Virtual Assistant

Do These Things before Hiring a Virtual Assistant

Years ago we had a friend that hired a virtual assistant. On her first day on the job, she showed up late, on the second day she called in sick, and by the third day, she was fired. That isn’t what our friend was expecting when he hired his first virtual assistant. Virtual assistants can help you get more done in your day, but as long as you hire the right ones to do the job and that is what our friend learned – now, he has a virtual assistant that has been working with him for 3+ years.

by Mary Salgado

Updated:

Aug 10, 2021

Why Outsource to a Healthycare BPO in the Philippines

Why Outsource to a Healthycare BPO in the Philippines?

Healthcare BPO Services We Currently Offer Medical Billing Healthcare Call Center Services Medical Coding Insurance Claims Processing Medical Transcription Frequently Asked Questions What is Healthcare BPO? The increase we see for healthcare BPO services is due to the aging population. Healthcare business processing outsourcing, or for short, healthcare BPO is a business activity that provides

by Mary Salgado

Updated:

Jul 23, 2021

Virtual Receptionist

Pros Of Hiring a Virtual Receptionist

Hiring a virtual receptionist will ensure that all calls and emails are answered and all queries are resolved.

by Mary Salgado

Updated:

Jul 23, 2021

Customer Service Recovery: How To

Customer Service Recovery: How To

Have you ever experienced missing to meet your customer/ client’s expectations? Meeting what your customers expect of you is a must. Although customers are not always right, we should always keep them happy.

by Mary Salgado

Updated:

May 31, 2021