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Mary Salgado
Operations Manager
Mary is our in-house copywriter. She is very experienced and knows everything about call center industry. Check out her BIO and learn her nice articles about call center services and outcourcing in general!
Recent Posts by Mary Salgado
Pros and Cons of Customer Service: AI vs. Human Support Across Key Industries
Weighing the pros and cons of AI in customer support? Read our full breakdown and see why human outsourcing still wins for many businesses.
by Mary Salgado
Updated:
Apr 15, 2026
15 Cold Call Voicemail Script Examples
Discover sales voicemail scripts that will boost your callback rates. Learn the elements of strong voicemails and tips to perfect your cold calling strategy.
by Mary Salgado
Updated:
Apr 1, 2026
What Is Appointment Setting? The 2026 Guide to Scaling B2B Sales.
Discover what appointment setting is and how outsourcing this service can transform your business: cost, benefits, and implementation strategies.
by Mary Salgado
Updated:
Mar 30, 2026
Call Center ROI Calculator: How to Estimate Monthly Costs Based on Expected Call Volume​
Call Center ROI Calculator: How to Estimate Monthly Costs Based on Expected Call Volume​
by Mary Salgado
Updated:
Mar 17, 2026