We work 24/7 in the USA, Australia, and Canada

HitRate logo

(855)-641-0585

Phone icon

Mary Salgado

Operations Manager

Mary Salgado

Mary is our in-house copywriter. She is very experienced and knows everything about call center industry. Check out her BIO and learn her nice articles about call center services and outcourcing in general!

Recent Posts by Mary Salgado

Why Outsource to a Healthycare BPO in the Philippines

Why Outsource to a Healthycare BPO in the Philippines?

Healthcare BPO Services We Currently Offer Medical Billing Healthcare Call Center Services Medical Coding Insurance Claims Processing Medical Transcription Frequently Asked Questions What is Healthcare BPO? The increase we see for healthcare BPO services is due to the aging population. Healthcare business processing outsourcing, or for short, healthcare BPO is a business activity that provides

by Mary Salgado

Updated:

Jul 23, 2021

Customer Service Recovery: How To

Customer Service Recovery: How To

Have you ever experienced missing to meet your customer/ client’s expectations? Meeting what your customers expect of you is a must. Although customers are not always right, we should always keep them happy.

by Mary Salgado

Updated:

May 31, 2021

Virtual assistant

Why Hire a Social Media Virtual Assistant?

A social media virtual assistant is a skilled professional who is familiar with digital platforms. Unlike a full-time employee who works in your office, a social media VA works remotely for your business. It means they’re more affordable and offer unique advantages.

by Mary Salgado

Updated:

May 19, 2021

Scale Customer Support

How to Scale Customer Support without Experiencing Growing Pains

When you’re running a business in its infancy, it will be easy to dispense personal, adequate customer support. However, as your business continues to grow, you can count on your support team to develop as well.

by Mary Salgado

Updated:

Apr 25, 2021