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Mary Salgado

Operations Manager

Mary Salgado

Mary is our in-house copywriter. She is very experienced and has knows everything about call center industry. Check out her BIO and learn her nice articles about call center services and outcourcing in general!

Recent Posts by Mary Salgado

Top 10 Appointment-Setting Service Call Centers

Top 10 Appointment-Setting Service Call Centers

Explore our guide on the Top 10 Call Centers for effective appointment setting, balancing quality service with cost efficiency.

by Mary Salgado

Updated:

Jan 15, 2024

Tips For Choosing the Right Call Center For Your Business

8 Factors to Consider When Choosing a Call Center Service for Your Business

Reaching your customers is one of the most important parts of any business. For some businesses it can be quite difficult to balance scaling the business with customer service type upkeep.

by Mary Salgado

Updated:

Aug 30, 2023

The Benefits of Telephone Answering Services for Your Business

The Benefits of Telephone Answering Services for Your Business

You never know when you will miss an important opportunity or lose a customer due to an unanswered or missed call. Whether it’s an existing customer calling you or a potential one, you lose out on making a good impression.

by Mary Salgado

Updated:

Aug 1, 2023

benefits of ai in call centers

The Pros and Cons of AI in Customer Support Services

Boost customer satisfaction with efficient inbound call handling and professional call management. In-house or outsourced, our blog has the answers.

by Mary Salgado

Updated:

Jun 29, 2023