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Affordable Call Center Services Throughout Illinois

In the fast-paced world of business, having affordable call center services is paramount. In Illinois, where the business landscape is diverse and demanding, it’s ideal to have a reliable partner to handle your communication needs. At Hit Rate Solutions, we provide affordable call center services in Illinois to ensure that your business runs smoothly and your customers are satisfied.


Services You Can Outsource to Us in Chicago and Other Illinois Cities

At Hit Rate Solutions, we specialize in tailored outsourcing solutions designed to meet the unique needs of your business. Our comprehensive suite of call center services, encompassing outbound, inbound, and virtual assistance sectors, is strategically engineered to optimize your operations, enhance customer satisfaction, and propel business growth. You can outsource the following key business process operations to us:

Outsourcing these essential services to us allows your team to focus on what they do best, while we handle the rest. With our experienced professionals managing your calls, appointments, and customer interactions, you can be confident that your business is in good hands.

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Benefits of Choosing Hit Rate Solutions

High Quality,
Low Cost

Our services aren’t only affordable, but they're high quality to allow you to have peace of mind that this area of your business is covered. Our experienced professionals work diligently to provide you with the best answering service possible at a cost-effective price.

Customized to Your Business

We understand that every business is unique, and we never offer cookie-cutter solutions. We actively participate in market research to ensure we're updated on your industry standards.

Years of Experience

Our substantial experience in this industry gives us a competitive advantage over similar center companies. We have been providing call center services to businesses in Illinois and beyond for many years.

24/7 Advanced Customer Support

Business is constantly happening, so our 24/7 services are an effective way to keep an eye on your business at all times. Our contact center is always available to provide support and handle customer calls.


Our call center outsourcing services are operated by a team that's highly proficient in English so we can clearly communicate with your customers.

Well-Trained Associates

We know that every business is unique, and our associates are always getting additional training to give your potential and new clients the best experience possible.

Advanced Communication Tools

Our contact center utilizes the latest technology to ensure efficient communication across all channels. Whether it's through phone calls, email, or chat, our team can handle all of your communication needs.

State-of-the-Art Infrastructure

Our call centers are equipped with the latest technology and infrastructure to ensure uninterrupted service. From advanced telephony systems to high-speed internet connections, we have everything in place to provide seamless service.

Data Security

Data security is a top priority for us. We've implemented robust security measures to ensure the confidentiality and integrity of your data. Our center solutions include secure data transmission, encrypted communication, and strict access controls.

Flexibility in Pricing

We understand that different businesses have different needs and budgets, so we offer flexible pricing plans that can be customized to suit your business's specific needs. Our affordable solutions are designed to provide you with the best service without breaking the bank.

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Our Illinois Locations

HRS operates in several key locations across Illinois, providing high-quality call center and answering services to businesses throughout the state.

Chicago Call Center

Springfield Call Center

Naperville Call Center

Rockford Call Center

Peoria Call Center

Joliet Call Center

Aurora Call Center

Elgin Call Center

Waukegan Call Center

Champaign Call Center

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Are You Ready to Outsource?

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Average response time: 1 business day

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