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Mary Salgado

Operations Manager

Mary Salgado

I joined Hit Rate since 2010.  I started as an associate up to the management position which help me to have a full understanding of the business.  The goal of helping our clients to grow their business and improve our employees' lives serves as my catalyst to assume the operations manager’s position and being responsible for organizational improvements and streamlining business operations that drive growth, increase efficiency and strive to provide an invaluable and cost-effective service.

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Education

The University of Negros Occidental – Recoletos - Bachelor's Degree in Accounting and Business/Management

STI-WNU University - Bachelor's Degree Business and Personal/Financial Services Marketing Operations

Experience

Staying in this industry during Covid-19 was really a challenging experience but we were able to surpass the pandemic igniting our goals as a company.  We valued our customers more, we renewed our vows and commitment of helping them grow their business and always treat them as a business partner.

What inspires you

I do best in what I do because there is a domino effect in our organization if I slack off.

Recent Posts by Mary Salgado

Exploring the Potential of Lead Generation Call Center Services

Exploring the Potential of Lead Generation Call Center Services

Discover the power of call center lead generation services! Start growing your business today at affordable rates with Hit Rate Solutions.

by Mary Salgado

Updated:

Mar 14, 2024

The 7 Reasons Why Insurance Agents Need Appointment Setters

Discover why insurance agents benefit from appointment setters. Boost sales, save time, and enhance client engagement.

by Mary Salgado

Updated:

Feb 15, 2024

Customer Service

Customer Service Voice: Why Is the Tone Important in Customer Service and How to Improve It

The business world is very competitive, and providing excellent customer service can’t be stressed enough. The tone of voice plays a crucial role and can demonstrate your empathy, expertise, or any attribute you would like to project to your customers, and that will set you apart from the competition.

by Mary Salgado

Updated:

Jan 13, 2023

7 Rules For Customer Service

Customer Service Rules: All You Need to Know

See how Hit Rate Solutions can help your company identify several key customer service guidelines to help you find success and build its positive reputation.

by Mary Salgado

Updated:

Jan 11, 2023