Hiring Professional Callers is one of the best decisions you can make when growing your company.
LEAD GENERATION
Leads drive marketing and sales. Hit Rate Solutions can dial for dollars to help generate additional revenue.
COLD CALLING
Turn cold names into warm leads. Hit Rate Solutions delivers validated process, dedicated callers, expert service.
VIRTUAL ASSISTANT
Dedicated Virtual Assistants for multi-channel communication. Calling, chat, email, SMS, data entry and research.
APPOINTMENT SETTING
Save your self and your team time. Have trained dedicated callers validate prospective customer interest.
Key Client Average Speed to Answer
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
Advanced Customer Support
Our B2B call center handles both inbound and outbound calls in addition to virtual assistant services for countless industries. All of our call center staff are heavily trained before they’re assigned to your account, giving you the confidence you need to leave this important area of your business to our team.
We proudly offer call center services for the technology industry, operating IT call centers that focus on customer support and answering incoming questions. Our team of specialized associates can help resolve incidents, manage services, and help with product setup. They’ll help you handle issues before they become catastrophic to your business.
Let's TalkEven one negative review from your customer can detract from your image and impact your sales. We can also help with eCommerce call centers, assisting with tasks such as order taking and order processing. If needed, we can escalate any issues to the right person within your company.
Let's TalkOur insurance call center services are designed to convert prospects into clients. We’ll give you the peace of mind that our team can help with policy support, transfers, claims support, policy inquiries, member enrollment, lead generation, appointment service setting, and more. In turn, we can help lower your costs and maximize your ROI.
Let's TalkWe also offer real estate call center services to give you additional time to spend on other areas of your business. We offer virtual receptionist services and phone answering services so you never miss a lead. As real estate transactions are time-sensitive, we can help you keep up with the sales cycle.
Let's TalkOur team can remove the mystery of call center outsourcing. As call center offices are designed to handle a large number of incoming and outgoing phone calls, you can outsource your call center to our team which allows you to focus on other areas of your business. This will help to save time and money on staffing, equipment, office space, and other related costs. Rest assured that the quality will never suffer when you take this approach.
Call center outsourcing in the Philippines is more sophisticated than ever. Business owners around the globe are taking advantage of the hands-on support that tailors to the needs of their customers while capitalizing on additional free time and resources within the business. We can help build a sense of brand loyalty while factoring in customer feedback, both positive and negative.
Market Research Survey for Independent Consultant
“They spoke with enough contacts, allowing me to provide a comprehensive deliverable to my customer.”
- Independent Consultant
AUDIO RECORDLegal Assistants & Support for Debt Consolidation Company
“They’re a very efficient company to work with and quite cost-effective.”
- Director Operations
AUDIO RECORDOutsource your calling routine so you can concentrate on pressing priorities for your business. Get in touch to get started!