Hit Rate Solutions

Customer Services Philippines

Technical Support Philippines

Call Center Services

Live Web Chat Services

Live Web Chat Assistant For Your Business!

Live chat support allows companies to interact with their customers directly from their websites. This service can improve customer service by answering your customers’ questions directly and by eliminating the need for a time consuming phone call. Our online live chat services can provide you with a dedicated employee 24/7 to help answer customer or prospect inquiries. Whether up-selling, cross selling, or providing technical support, moving support to lower cost channels can help your company drive top and bottom line revenue growth.

How online live chat services can help your company:

Increase Sales

Visitors who use live chat customer service purchase at much higher rates than those who don’t. Providing immediate online answers to product questions eliminates barriers to purchasing.

Decrease The Sales Cycle

Retailers who resolve issues online through live chat help are able to push relevant product information and answer questions immediately.

Increase Customer Loyalty

Build customer confidence and trust by showing them that a live operator is just a click away.