Category Archives for "Mobile"

May 08

Enhancing Customer Experience

In today’s generation, customers expect personalized, competent service and want to be connected with the company any time, in person or virtually. Some preferred channels: ​Voice Inbound and OutboundCalls are routed to agents using VoIP, so an agent can be located anywhere. Inbound means that the customer associate would only handle incoming calls, while outbound […]

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May 04

Customer Service Channels to Help You Scale

If you want to improve your customer service without interrupting your daily operations, you need an option that could provide you the highest quality business process outsourcing services at an affordable price.Here are the skills related activities that a company service center have: Inbound Support The key to a successful inbound services is having a […]

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May 01

How Technology Can Optimize Call Center Campaign

​Technology and people are the keys to running a successful campaign. The center you should use should have a predictive dialer software or a cloud call center to organize your campaign. Each campaign has it’s own settings such as caller ID, scripts, dispositions, and lead cycling.Why are call center campaigns essential?Every Business has different needs. […]

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Apr 28

How Technology Affects Insurance Industry

​One of the challenges that insurance industry is facing right now is to stay ahead in the line of technology.Insurance agencies that are flexible and can offer advanced technology to create the kind of business that today’s clients demand are the ones that ensures successful transition to digital workflows.Advance technologies are significantly enhancing operational efficiencies, […]

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Apr 27

Insurance Telemarketing Scripts

Effective insurance telemarketing scripts is just the beginning of a successful telemarketing campaign. It can be an effective tool for your business, for easy and effective way to increase your profits and promote your products or services to your consumers. It uses three primary purposes; lead generation, appointment setting and selling. Telemarketing lead generation is […]

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Apr 26

Growing Your Business

Your a growing business and without the deep resources large corporations have, you find yourself working hard to generate revenue and make a profit. One way to focus on spending time improving your business and not working in your business is to delegate tasks to a virtual assistant. As a CEO you need to be […]

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Apr 25


Are you always trying to reach inbox zero? Before hitting reply, expect that there will be another upcoming message. There are several working emails that you send and receive everyday but not all of this are necessary. Your virtual assistant can help you manage a specific tasks. Mobile devices provide a temptation to always be […]

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Apr 24

Insurance Virtual Assistant Overview

Your insurance virtual assistant is here to help with the day to day operations of running your company. Here are some examples of activities that an Insurance Virtual Assistants have: Insurance lead generationInsurance telemarketingCall answering or lead follow-up through phone, email, and social media.Appointment setting and calendar managementCRM monitoring, updating, and admin support Website updates […]

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